FAQs

How to translate In Stock Alerts into Non-English Languages?
The translation would require you to contact the support team who will share an excel sheet with the exhaustive list of In Stock Alerts text that you employ...
Tue, 5 Mar, 2019 at 4:43 PM
In Stock Alerts- Send emails only if stock updated to Minimum stock
As soon as Swym detects that a sold out product is back in stock, Swym triggers an email to all the users who have subscribed to the “In Stock Alert” for th...
Tue, 5 Mar, 2019 at 4:58 PM
In Stock Alerts Features for each plan
Alternate Product updates Store owners often have products on their store only for limited time. You may have no intention to re-stock this item. To the...
Tue, 5 Mar, 2019 at 5:01 PM
Where can I check the emails that have been sent by the In Stock Alerts app?
If you wish to verify your sent emails you can do so by going to Dashboard > Reports > Sent Emails. While any automatic alerts are triggered within a ...
Tue, 5 Mar, 2019 at 5:25 PM
What are the types of In-Stock Alerts Emails & How to customize them?
For In-Stock Alerts, a user can subscribe to emails to notify them when a product is back in stock. It can be enabled from Swym Dashboard > App Setup &g...
Tue, 5 Mar, 2019 at 5:25 PM
How can I troubleshoot why the In Stock Alerts app is not sending out emails?
If you are unsure whether your “Back In Stock” email was sent out to users waiting on those alerts, you can verify the same by following these troubleshooti...
Tue, 5 Mar, 2019 at 5:26 PM
How to send Manual “Back In Stock’ Triggers for Instock Alerts App?
This can be achieved by going to Swym Dashboard > In Stock Alert Products (placed on the left-hand menu). This page will present you with a list of produ...
Tue, 5 Mar, 2019 at 5:31 PM
How to enable In Stock Alerts on Collection Pages?
Go to your Shopify Admin Portal  > Online store> Theme > Action> Edit code. Search for the exact liquid-file which contains of your collection ...
Tue, 5 Mar, 2019 at 5:33 PM