Marketing Features

Created by Vijaya Sree, Modified on Thu, 6 Mar at 1:32 PM by Subham Choudhury

Marketing Features

Send Reminder events:

What are send reminder events?

Our system automatically sends reminder emails for Wishlist and Saved for Later products that have not been purchased yet. These emails serve as gentle nudges to encourage customers to revisit their saved items and complete their purchases. This helps improve engagement, boosts conversions, and enhances the overall shopping experience by reminding customers of the products they showed interest in.

Why should we send reminder events?

Sending automatic reminder emails for Wishlist and Saved for Later products is a powerful way to re-engage customers and drive conversions. Often, shoppers add items to their wishlist or save them for later with the intent to purchase but may forget or get distracted. These reminders serve as a gentle nudge, bringing their attention back to the products they showed interest in, increasing the likelihood of completing the purchase. Additionally, these emails help enhance customer experience by providing timely prompts, reducing decision fatigue, and ultimately boosting sales while strengthening brand engagement.

Frequently Asked Questions:

How do reminder events work?
Reminder events automatically trigger emails to customers who have added products to their Wishlist or Saved for Later but haven’t completed the purchase. These emails are sent based on a preset time frame or trigger conditions, such as the time frame when you would like to send the reminder, to prompt customers to take action and purchase their saved items.
How often will reminder emails be sent?
The frequency of reminder emails depends on your store’s settings. Typically, these emails are sent after a set period of time, such as 24 hours, 48 hours, or a few days after the customer has added items to their Wishlist or Saved for Later list. You can adjust the timing to suit your store’s needs and customer behaviour.
Can we customize the reminder email content?
Yes, the reminder email template is completely customizable. You can easily edit the template to change the text, colours, and content to match your store’s branding and messaging preferences. This flexibility allows you to personalize the email according to your needs and ensure it aligns with your brand’s voice. Whether you want to update the subject line or modify the message, you have full control over the content to make the reminder email more engaging for your customers.
Will reminder emails be sent to all customers?
Reminder emails will only be sent to customers who have added products to their Wishlist or Saved for Later but have not yet purchased them. The system targets those who are most likely to benefit from a nudge to complete their purchase, making the reminder email more relevant and effective.
Can I turn off the reminder events?
Yes, reminder events can be disabled if you no longer wish to send automatic reminder emails for Wishlist or Saved for Later items. You can adjust the settings from the Shopify admin panel to turn off or modify the reminder email feature at any time.
Are reminder emails effective in increasing sales?
Yes, reminder emails are proven to boost sales by reminding customers of items they have shown interest in. Studies have shown that shoppers are more likely to complete a purchase when reminded of products they saved. These emails create a sense of urgency and prompt customers to act, ultimately leading to higher conversion rates and increased revenue.
Do reminder events help with customer retention?
Absolutely! Sending reminder emails encourages repeat visits from customers, improving their experience and increasing their likelihood of returning to your store. By keeping customers engaged and reminding them of their saved items, you foster a sense of value and care, leading to increased customer loyalty and retention over time.
How to enable the reminder events?

To enable the reminder events for Wishlist and Saved for Later products, please follow the steps below:

From your Shopify Admin, go to Apps.
Select Swym Wishlist Plus from the list of installed apps.
Navigate to Features within the app settings.
Find the option for Send reminder emails.
Select the desired mode:
1. Choose Email Sender Integration if you want to integrate with an external email service provider.
2. Alternatively, select the default email sender if you prefer to use Swym’s built-in sender.
Enable the reminder events for either Wishlist or Saved for Later items, or both, depending on your preference.

Once completed, the reminder events will be activated, and reminder emails will be sent automatically based on the criteria you’ve set.

9. On which plans is the Reminder emails feature supported?
The Reminder Events feature is supported on all of our paid plans. If you are subscribed to any of our paid plans, you can access and use this feature to send reminder emails to your customers.

10. Can I send the reminder emails on my current plan?
Yes, you can send reminder emails if you are on any of our paid plans. This feature allows you to engage with customers and encourage them to complete their purchases.

Trending Wishlist Widget

What is the Trending Wishlist Widget?

The Trending Wishlist Widget is a dynamic feature displayed on your store that highlights the most wishlisted items. It shows a curated list of products that have been added to customer wishlists, providing real-time insights into what’s popular and in-demand on your site. This widget gives your customers a glimpse into trending products, helping them discover what others are interested in and encouraging them to consider adding these items to their own wishlist or making a purchase.

Why Use the Trending Wishlist Widget?

Using a Trending Wishlist Widget helps create social proof and drives engagement by showcasing popular products. It taps into the power of customer behaviour, highlighting items that are gaining attention and making them more appealing to new visitors. This can encourage customers to explore popular items, boosting conversions and potentially increasing sales. Additionally, it enhances the shopping experience by allowing users to easily see trending products without having to search for them, making it more likely they will add items to their cart.

Frequently Asked Questions:

What is the Trending Wishlist Widget?

The Trending Wishlist Widget is a dynamic feature on your store that showcases the most wishlisted items. It displays a curated list of products that customers have added to their wishlists, giving real-time insights into what's popular and in demand. This widget encourages shoppers to explore trending products, increasing engagement and potentially influencing their purchasing decisions.

How does the Trending Wishlist Widget work?
The widget tracks customer behavior, specifically which products are added to wishlists most frequently. It then displays these trending items on your store, allowing customers to see what others are interested in, which can encourage them to make a purchase or add items to their own wishlist.
Why should I use the Trending Wishlist Widget on my store?
The Trending Wishlist Widget showcases popular products to build social proof and drive engagement. It taps into customer behavior, highlighting items that are gaining attention and making them more appealing to new visitors. By displaying trending items, you can boost conversions and increase sales by encouraging customers to explore products that others are already interested in.
Will the Trending Wishlist Widget help increase sales?
Yes, by showing the most wishlisted items, the widget draws attention to products that are popular with other customers, which can increase the likelihood that shoppers will also want to purchase them. The visibility of trending items can create a sense of urgency and desire, driving more sales and engagement.
Can I customize the Trending Wishlist Widget?
Yes, the widget can be customized to fit the look and feel of your store. You can adjust the display settings to match your store's theme, ensuring it blends seamlessly with your design and enhances the user experience.
Where can I place the Trending Wishlist Widget on my store?
The Trending Wishlist Widget can be placed on various sections of your store, such as the homepage, product pages, or collection pages. It's flexible and can be positioned in a way that maximizes visibility and encourages shoppers to explore trending products.
Will the Trending Wishlist Widget slow down my site?
No, the Trending Wishlist Widget is designed to be lightweight and does not impact your site's performance. It loads quickly and provides real-time insights without affecting page load times.
Can we sort the items in the Trending Wishlist Widget every month?

No, the items displayed in the Trending Wishlist Widget are based on all-time wishlist actions. Customizing the widget to show items specifically for a particular month is not possible at the moment. The widget showcases products based on their overall popularity, so the items shown reflect long-term customer interest.

How can I enable the Trending Wishlist Widget?

To enable the Trending Wishlist Widget, please reach out to us at support@swymcorp.com. One of our team members will assist you in enabling the widget, as this requires specific changes to be made on our backend.

On which plans is the Trending wishlist feature supported?
The Trending Wishlist Widget is supported on all paid plans. If you are on one of our paid plans, you should have access to this feature and be able to enable it for your store.
Can I display the top or most wishlisted items in the store?
Yes, absolutely! We offer the Trending Wishlist Widget, which can be added to your store to display the top wishlisted items. This feature is available on our paid plans.

Trigger alerts to shoppers for product updates:

What are Automatic Messaging Triggers?

Automatic messaging triggers are notifications sent to users when there are important updates regarding their wishlisted items. These messages inform customers when an item they’ve saved experiences key changes, such as a price drop, low stock, or restock availability. By keeping users updated in real time, these triggers enhance engagement and improve the shopping experience by ensuring they don’t miss out on desired products.

Why Use Automatic Messaging Triggers?

Customers often add items to their wishlist with the intention of purchasing later but may forget to check back. Automatic messaging triggers serve as timely reminders, encouraging them to complete their purchase when an item becomes more affordable, is running out of stock, or is available again. This proactive communication not only drives conversions but also builds customer trust and loyalty by offering a seamless and personalized shopping experience.

What is a Price Drop Alert?

A price drop alert is a notification sent to customers when the price of a product they have saved in their wishlist decreases. If the price falls below a set limit, an email is sent to inform the customer about the discount. This allows shoppers to take advantage of price reductions and purchase their favorite items at a lower cost before the offer ends.

What is a Low Stock Alert?

A low stock alert is a notification sent when a product in a customer's wishlist is almost out of stock. If the stock level drops below a certain threshold, an email is triggered to notify the customer. This creates a sense of urgency, helping shoppers secure the product before it sells out completely.

What is a Back in Stock Alert?

A back in stock alert is a notification sent to customers when a product they had saved in their wishlist is restocked. If the item was previously unavailable, the customer will receive an email once it becomes available again. This ensures they don’t miss the chance to purchase the product before it goes out of stock again.

Frequently Asked Questions:

1. What are Automatic Messaging Triggers?

Automatic messaging triggers are notifications sent to customers when their wishlisted items experience important changes. These updates include price drops, low stock alerts, and restock notifications, ensuring shoppers stay informed and don’t miss out on purchasing their saved items.

2. Why should I use Automatic Messaging Triggers?

Many customers add products to their wishlist with the intention of purchasing later but may forget to check back. These automatic triggers serve as reminders, increasing the chances of conversion. By keeping shoppers informed about discounts, stock levels, and restocks, these messages encourage timely purchases and improve the shopping experience.

3. What is a Price Drop Alert?

A price drop alert is a notification sent when the price of a wishlisted item decreases. If the price falls below a set limit, an email is triggered to inform the customer, helping them take advantage of discounts before they expire.

4. What is a Low Stock Alert?

A low stock alert notifies customers when a product in their wishlist is running low on stock. If the inventory drops below a specific threshold, an email is sent to create urgency and encourage customers to complete their purchase before the item sells out.

5. What is a Back in Stock Alert?

A back in stock alert is a notification sent when a previously out-of-stock wishlisted item is available again. This ensures customers don’t miss the chance to purchase their desired products as soon as they are restocked.

6. How can I enable Price Drop Alerts?

To enable price drop alerts, follow these steps:

From your Shopify Admin, go to Apps.
Select Swym Wishlist Plus from the list of installed apps.
Navigate to Features within the app settings.
Find the option for Trigger alerts for product updates.
Select the desired mode:
- Choose Email Sender Integration if you want to integrate with an external email service provider.
- Alternatively, select the default email sender if you prefer to use Swym’s built-in sender.
Enable Product Alerts for Price Drop for wishlisted products.

Once completed, the price drop alerts will be activated, and emails will be sent automatically based on the criteria you’ve set.

7. How can I enable Low Stock Alerts?

To enable low stock alerts, follow these steps:

From your Shopify Admin, go to Apps.
Open Swym Wishlist Plus from the installed apps.
Navigate to Features in the app settings.
Find the Trigger alerts for product updates option.
Select the appropriate mode for sending emails:
- Email Sender Integration (if using an external email service provider).
- Default Email Sender (if using Swym’s built-in email service).
Enable the Low Stock Alert option.
Set the stock threshold—this is the number of units at which the alert will be triggered (e.g., if set to 5, customers will be notified when only 5 units remain in stock).

Once enabled, low stock alerts will automatically be sent to customers when their wishlisted items reach the specified stock threshold.

8. How can I enable Back in Stock Alerts?

To enable back in stock alerts, follow these steps:

From your Shopify Admin, go to Apps.
Open Swym Wishlist Plus from the installed apps.
Navigate to Features in the app settings.
Find the Send Reminder Emails option.
Select your preferred method for sending emails:
- Email Sender Integration (for third-party email services).
- Default Email Sender (to use Swym’s email service).
Enable the Back in Stock Alert option.

Once activated, back in stock alerts will be automatically sent to customers when their wishlisted items become available again.

9. How often are these alerts sent to customers?

To prevent spamming, we limit the number of alert emails per customer per day. Typically, up to two email notifications are sent per day, ensuring customers stay informed without receiving excessive messages if swym-sender is enabled.

10. Can I customize the email templates for these alerts?

Yes! The email templates for price drop, low stock, and back in stock alerts can be fully customized. You can modify the text, colors, images, and branding elements to align with your store’s style and messaging.

11. How can I get assistance with setting up Automatic Messaging Triggers?

If you need help setting up or customizing these alerts, feel free to reach out to our support team. We’re happy to guide you through the process and ensure everything is configured to meet your needs.

ESP Integrations:

What is Wishlist Email Integration with an Email Service Provider (ESP)?

Wishlist email integration with an Email Service Provider (ESP) allows you to send wishlist-related emails—such as price drop alerts, low stock notifications, and back-in-stock messages—through your preferred email marketing platform. Instead of relying on the default email sender, you can use an ESP like Klaviyo, Mailchimp, Omnisend, or others to manage and customize these email campaigns.

Why Should You Integrate Wishlist Emails with an ESP?

More Control Over Email Campaigns – You can fully customize the email design, timing, and content to match your brand’s voice and marketing strategy.
Better Segmentation & Targeting – ESPs allow you to segment customers based on their shopping behavior, ensuring wishlist emails are sent to the right audience at the right time.
Advanced Analytics & Reporting – Gain insights into open rates, click-through rates, and conversions, helping you optimize your email campaigns for better performance.
Automation & Personalization – Set up automated email flows and personalize messages to increase customer engagement and conversion rates.
Seamless Marketing Integration – By using an ESP, you can integrate wishlist emails with other marketing campaigns, such as abandoned cart emails, promotional offers, and customer loyalty programs.

Frequently Asked Questions:

1. What is Wishlist Email Integration with an ESP?

Wishlist email integration with an Email Service Provider (ESP) allows you to send wishlist-related emails—such as price drop alerts, low stock notifications, and back-in-stock messages—through your preferred email marketing platform (e.g., Klaviyo, Mailchimp, Omnisend). This gives you greater control over your email campaigns, allowing customization and automation.

2. Why should I integrate Wishlist emails with an ESP?

Integrating with an ESP provides several benefits, including:

More control over email content, design, and delivery.
Better customer segmentation to target the right audience at the right time.
Detailed analytics and reporting to track performance.
Automation and personalization for enhanced engagement.
Seamless marketing integration with other email campaigns.

3. Which triggers are supported on ESP integrations?

When you integrate Swym Wishlist Plus with an ESP, you can automate the following wishlist-related email triggers:

Sign-up confirmation (when a customer registers for wishlist tracking)
Item added to wishlist (confirmation email when an item is saved)
Share wishlist (when a user shares their wishlist with someone)
Reminders for wishlist & save for later (encouraging users to complete their purchase)
Low stock alerts (notifying customers when a wishlisted item is running out of stock)
Back in stock alerts (informing customers when an out-of-stock item is restocked)
Price drop alerts (notifying customers when a wishlisted item is available at a lower price)

4. Can I customize my wishlist emails if I integrate with an ESP?

Yes! When you integrate with an ESP, you gain full control over your email templates. You can customize the layout, colors, branding, and messaging to match your store’s look and feel.

5. How do I enable Wishlist Email Integration with my ESP?

To enable the integration, follow these steps:

Go to your Shopify Admin and navigate to Apps.
Open Swym Wishlist Plus from your installed apps.
Go to Integrations within the app settings.
Select your ESP (e.g., Klaviyo, Mailchimp, Omnisend) and authenticate the connection.
Configure the settings to ensure wishlist-related emails are sent through your ESP.

Once set up, your ESP will handle wishlist email campaigns, and you can monitor their performance directly from your ESP dashboard.

6. Will customers receive too many wishlist emails?

If you use Swym’s default sender, we limit wishlist alert emails to two per customer per day to prevent spamming. However, if you integrate with an ESP, you can define your own email frequency and automation settings to optimize the user experience.

7. What happens if I don’t integrate with an ESP?

If you don’t integrate, wishlist emails will be sent via Swym’s built-in sender. While this still ensures customers receive essential alerts, using an ESP offers greater flexibility, customization, and better reporting features.

Hubspot Integration:

What is HubSpot Integration for Wishlist Emails?

HubSpot integration allows you to connect your Swym Wishlist Plus app with your HubSpot account, enabling seamless automation of wishlist-related emails and triggers. With this integration, you can manage and send emails—such as price drop alerts, low stock notifications, and back-in-stock messages—directly through HubSpot’s email marketing and CRM platform.

Why Integrate Wishlist Emails with HubSpot?

Integrating Swym Wishlist Plus with HubSpot offers several advantages:

Better Email Automation – Set up automated workflows to engage customers at the right time.
Enhanced Personalization – Use customer data to send highly targeted and relevant emails.
Centralized Customer Management – Track user interactions with wishlisted products in HubSpot.
Improved Analytics & Insights – Monitor the performance of wishlist campaigns through HubSpot’s reporting tools.
Seamless Marketing Integration – Combine wishlist emails with other marketing strategies like abandoned cart recovery and promotional campaigns.

Frequently Asked Questions:

1. What is the HubSpot Integration for Wishlist Plus?

The HubSpot integration allows you to sync Wishlist Plus events with your HubSpot account, enabling automated email triggers for customers based on their wishlist activity. This ensures timely communication about product updates, encouraging customers to complete their purchases.

2. Why should I integrate Wishlist Plus with HubSpot?

Integrating Wishlist Plus with HubSpot provides:

Automated email workflows for wishlist-related triggers
Personalized messaging using customer data
Centralized tracking of wishlist actions within HubSpot
Improved analytics for wishlist email performance
Better customer engagement with timely notifications

3. What wishlist events are supported in HubSpot?

The following events can be integrated with HubSpot:

Auth Email – Email authentication event
Added to Wishlist – When an item is added to a user’s wishlist
Removed from Wishlist – When an item is removed from the wishlist
Back in Stock Subscription – When a user subscribes to a back-in-stock alert
Back in Stock – When a wishlisted product is restocked
Back in Stock Reminder – A second reminder for a restocked product
Low Stock – When a wishlisted product is running low in stock
Price Drop – When a wishlisted product has a price drop

4. What wishlist events are not supported in HubSpot?

Currently, the following events are not supported due to HubSpot’s limitations:

Wishlist Reminder – Regular reminders for wishlisted products
Share Wishlist – When a user shares their wishlist

5. Can I track wishlist actions in HubSpot’s timeline events?

Yes, but with some limitations. HubSpot’s timeline events only support individual properties, meaning dynamic properties cannot be populated automatically.

6. How can I enable HubSpot integration for wishlist emails?

To enable the HubSpot integration:

Log in to your Shopify Admin.
Go to Apps and select Swym Wishlist Plus.
Navigate to Integrations within the Swym admin panel.
Select HubSpot and click on Authenticate with HubSpot.
Enable the desired wishlist triggers for automation.
Once configured, your wishlist-related emails will be managed within HubSpot.

7. Can I personalize wishlist emails through HubSpot?

Yes! Since all supported events sync with HubSpot, you can customize email content, segment users based on their wishlist activity, and create automated workflows for a more personalized experience.

Capture email address for guest Wishlist users:

What is Capturing Email Addresses for Guest Wishlist Users?

Capturing email addresses for guest wishlist users allows non-logged-in shoppers to save products to their wishlist while providing their email address. When a guest user adds an item to their wishlist, a pop-up appears, prompting them to enter their email. This also gives them the option to subscribe to marketing emails, ensuring they stay updated on product availability, price drops, and other promotions.

Why is Capturing Email Addresses for Guest Wishlist Users Important?

Engages Potential Customers – Many shoppers browse without logging in. Capturing their email allows you to re-engage them later.
Increases Conversions – By collecting email addresses, you can send reminders, stock updates, and promotional offers to encourage purchases.
Expands Marketing Reach – Users can opt-in to marketing emails, helping you grow your subscriber list for future campaigns.
Enhances Personalization – With an email address, you can track wishlist activity and provide tailored recommendations.
Improves Customer Experience – Guests can retrieve their wishlist later, making it easier to continue shopping across devices.

Frequently Asked Questions:

1. What is the guest wishlist email capture feature?

The guest wishlist email capture feature allows shoppers who are not logged into their store account to add items to their wishlist. When they do, a pop-up appears asking them to enter their email address. This helps them save their wishlist and receive updates on their saved products.

2. Why is the email capture feature useful?

This feature helps merchants engage with potential customers who may not have an account. By capturing their email, you can send reminders, price drop alerts, and stock updates, increasing the chances of conversion. It also allows users to retrieve their wishlist later, making their shopping experience smoother.

3. Can I link this feature to my Email Service Provider (ESP)?

Yes! The guest wishlist email capture feature can be integrated with your ESP, such as Klaviyo, HubSpot, or Mailchimp. This allows you to seamlessly collect emails and use them for marketing campaigns and automated reminders.

4. What happens when a guest enters their email in the pop-up?

When a guest enters their email, it gets saved in your system. If they opt in for marketing emails, they will also receive promotional content. Additionally, they will get notifications about any wishlist updates, such as price drops or stock alerts.

5. I see a pop-up when I add a product to my wishlist. What is it?

If you are not logged into your store account, you will see a pop-up asking for your email when you add an item to your wishlist. This ensures that your wishlist is saved and that you receive important updates about the products you’ve saved.

6. Can I customize the email capture pop-up?

Yes, the pop-up can be customized to match your brand's look and feel. You can also adjust the messaging to align with your marketing strategy.

7. Is this feature optional?

Yes, you can choose to enable or disable the guest email capture feature based on your preferences. However, enabling it helps you build your email list and improve conversions.

8. What plan is the guest wishlist email capture feature supported on?

The guest wishlist email capture feature is supported on all paid plans. If you're on a free plan, you'll need to upgrade to a paid plan to access this feature and start capturing emails from guest users who add items to their wishlist.

FB Pixel:

What is Facebook Pixel Integration?

Facebook Pixel Integration allows you to track wishlist activity on your store using your Facebook Pixel. When customers interact with their wishlist—such as adding or removing items—this data is sent to Facebook. This helps in creating more personalized and targeted retargeting campaigns based on user behavior.

Why integrate Facebook Pixel with Wishlist Plus?

Integrating Facebook Pixel with Wishlist Plus enhances your marketing efforts by enabling:

Precise Retargeting – Show personalized ads to users who have wishlisted products but haven’t purchased yet.
Better Ad Optimization – Use wishlist data to refine your audience segments and improve ad performance.
Increased Conversions – Engage potential buyers with tailored promotions, reminding them about their saved items.

Frequently Asked Questions:

1. What is Facebook Pixel Integration?

Facebook Pixel Integration allows you to track wishlist activity on your store using your Facebook Pixel. When users add or remove items from their wishlist, this data is captured and sent to Facebook, helping you optimize your ad campaigns.

2. Why should I integrate Facebook Pixel with Wishlist Plus?

By integrating Facebook Pixel with Wishlist Plus, you can:

Create personalized retargeting campaigns for users who have wishlisted products.
Optimize your Facebook ads based on real user interactions.
Increase conversions by reminding users about their saved items through targeted promotions.

3. What wishlist events are tracked by Facebook Pixel?

The following wishlist events are tracked through Facebook Pixel:

Added to Wishlist – When a user adds an item to their wishlist.
Removed from Wishlist – When a user removes an item from their wishlist.

4. How can I enable Facebook Pixel Integration for Wishlist Plus?

To enable Facebook Pixel Integration and track wishlist activity, follow these steps:

Go to Your Shopify Admin – Log in to your Shopify Admin and navigate to the Apps section.
Select Swym Wishlist Plus – Find Swym Wishlist Plus in the list of installed apps and open it.
Go to Insights – Within the Wishlist Plus app, navigate to the Insights section.
Access Swym Admin – Click on Go to Swym Admin to be redirected to the Swym admin panel.
Enable Facebook Pixel – In the Swym Admin, go to Wishlist Plus > Marketing Features, and locate Facebook Pixel Integration.
Turn It On – Toggle the option to enable Facebook Pixel tracking.
Save Changes – Ensure you save your settings to activate tracking.

5. Does your app support integrating with Meta Pixel?

Yes, Swym Wishlist Plus supports integration with Meta Pixel (formerly Facebook Pixel). This allows you to track wishlist activity and use the data for retargeting campaigns.

6. What plan is this feature supported on?

The Meta Pixel integration is available on Pro and above plans. If you're on a lower plan, you may need to upgrade to access this feature.

Use SMS to notify Shoppers about their Wishlisted Products:

What is SMS Notification for Wishlisted Products?

SMS notifications allow you to send reminders and alerts to shoppers about their wishlisted products via text messages. These alerts include important updates such as Back in Stock, Price Drop, and Low Stock notifications. With SMS, shoppers receive real-time updates, ensuring they don’t miss out on purchasing their favorite items.

Why Use SMS Notifications for Wishlisted Products?

Not all shoppers regularly check their emails, and important updates may go unnoticed. SMS notifications offer a direct and immediate way to engage customers, increasing the chances of conversion. Since text messages have a high open rate, they help in driving faster responses and purchases. By integrating SMS alerts, you provide a seamless and proactive shopping experience, improving customer satisfaction and retention.

Frequently Asked Questions:

1. What are SMS notifications for wishlisted products?

SMS notifications are text message alerts sent to shoppers about their wishlisted products. These alerts include reminders, back-in-stock notifications, price drop alerts, and low stock warnings to keep customers informed in real time.

2. Why should I use SMS notifications for wishlist alerts?

SMS notifications offer instant communication with shoppers, ensuring they don’t miss out on important product updates. Since SMS messages have a higher open rate than emails, they increase engagement and encourage faster purchases.

3. Do you integrate with SMS providers like Yotpo, Sendlane, Attentive, and Klaviyo?

Yes! Our app supports integration with Yotpo, Sendlane, Attentive, and Klaviyo to help you send SMS alerts efficiently. You can configure these integrations within your Wishlist Plus settings.

4. How can I enable SMS notifications for wishlisted products?

To enable SMS notifications:

Go to your Shopify Admin and navigate to Apps.
Select Swym Wishlist Plus from the installed apps.
Go to Features.
Enable SMS notifications and configure your preferred SMS provider.
Customize the messages to align with your brand’s communication style.

5. What types of SMS alerts can be sent for wishlisted products?

You can send the following SMS notifications:

Reminder Alerts – Notify users about their saved items.
Back in Stock Alerts – Let shoppers know when their wishlisted product is restocked.
Price Drop Alerts – Inform customers when a product’s price drops.
Low Stock Alerts – Create urgency when a product is almost sold out.

6. Can I customize the SMS messages?

Yes! You can customize the SMS content, sender name, and timing to ensure the messages match your brand’s tone and communication strategy.

7. On which plans is this feature available?

SMS notifications for wishlisted products are available on starter and above plans.